FAQ

Frequently Asked Questions (FAQ)

1. How do I place an order?
Select your desired products, add them to the cart, and complete the checkout process.

2. What shipping options do you offer?
We offer two shipping methods:

• Free Shipping: Delivered within 7-12 business days.

3. Can I cancel my order?
Orders can be canceled before they are shipped. Please contact our customer support promptly.

Phone: +1(410)-870-7887

Email: support@dexo.store

Address:728 Resplendent Pl, Raleigh, NC 27603, USA 

4. What payment methods do you accept?
We accept major, Visa, American Express, MasterCard, Discover, PayPal, Shop Pay

5. What is your return and refund policy?
Products can be returned within 14 days of delivery if defective or damaged. For more information, please visit our Return Policy page.

6. How can I track my order?
After shipping, a tracking number will be emailed to you to monitor your order status.